A key part of any restaurant's success lies in its staff training. They will be able to build relationships with your guests and make customers feel welcome. A good server training program takes time and dedication, but it is well worth it.
Create a Training Guide
Before you begin any employee training, it's important to create a training plan that specifies the timeline, steps and milestones of the entire process. This will ensure that all employees understand what they need to learn and get the most out of their experience at your restaurant.
Cross Train with other Key Positions. Your first step in your training program for restaurant servers should be to allow your new hires to work with hosts and hostesses. These employees will give your staff valuable insight into how the restaurant is laid out and how to move tables correctly so that guests are treated with great service.
Hostesses or hosts can tell servers where they can find all the items they need. This will make it easy for your servers to quickly gain guests' trust and save them a lot time.
Take Orders & Deliver Food - Once you've taught your servers the basics of how the dining room works, it's time for them to learn how to take orders. It may be necessary to use your point of sales (POS) to track guest checks and ensure each dish is properly cooked.
Not only should they be proficient in the POS system but also need to learn how to deliver food to their guests. This will allow your servers to get to know the menu better and work closely with you.
Safety and Health - Servers have a primary responsibility to ensure their customers' safety. This could include identifying and preventing certain diseases such as food poisoning or allergic reactions. This can be a difficult task for a server, so it's critical to train them on how to respond appropriately in this situation.
Food Preparation: The best servers will have a good knowledge of the ingredients and recipes to prepare their meals. This will allow them quickly to respond to customer questions. It helps them choose the appropriate dish for a particular diet, since many people have special dietary requirements.
Company History / Concept Statement - Your servers should be able to tell your guests what you're about and what your business stands for. They should also know how to ask a customer about their dining experience and what they enjoyed about it.
Basic Restaurant Service Training. Although this is not an area of particular focus for most restaurants it should be. By knowing how to read the attitudes of your guests, your servers can offer more personalized service and create a more pleasant atmosphere in your restaurant.
FAQ
What should we do if someone orders a "dirty” martini?
A dirty martini refers to a martini that is served with extra olives.
Can I freeze my drinks?
Yes, but there are some precautions you should follow. Make sure you label all your bottles to let others know which ones have been frozen. You should not fill your bottles beyond half of their capacity. You risk your drink spilling out of the bottle. If you intend to freeze your drinks, you should wait at least 2 hours after opening the bottle before pouring the contents into another container.
What are the top drinks bartenders should know?
A bartender's most important skill is the ability to make perfect cocktails. It's more than just mixing ingredients. You must know what each ingredient does for you and why you choose it over another. A master bartender is able to understand all this information and creates amazing drinks.
Can I freeze one batch of cocktails in advance.
Yes! You can freeze a batch of cocktails. You can freeze the cocktails by placing the bottles into an airtight container. Once they are used, store them in the freezer. You can simply thaw your bottles in the refrigerator overnight to enjoy.
How do you keep your drinks cold?
Place them in the freezer for 20 min. These will instantly chill the drinks without causing any dilution.
What is the difference in a Manhattan and a martini, exactly?
The ingredients for a martini are gin and vermouth. A Manhattan is made by adding whiskey to sweet vermouth. Both drinks can also be served chilled.
Why are people calling a cocktail "a Martini"?
When Americans were drinking more alcohol in the 1900s, they called every drink that contained alcohol "martini". The term "martini" eventually came to refer to a special type of martini that was made with dry rather than sweet Vermouth.
Statistics
- According to a post on Quora, the average bartender can make upward of 140 drinks per hour. (gloworder.com)
- If you choose one that's made with 100 percent agave (like Milagro or Sauza), you'll save a ton of money and still get a great-tasting drink. (mashed.com)
- The tequila should be 100 percent agave, not the cheaper “mixto” products, which blend a minimum of 51 percent agave with other sugars. (cooking.nytimes.com)
- with a light percentage of 4.2% or any with a light percentage of 4.2% or any Coors/Bud/Miller Lite, which also is 4.2% (breakingtheboredom.com)
External Links
How To
How to Order Drinks at the Bar Without Embarrassing Yourself
Although there are many ways to order drinks at a local bar, you need to be able to identify the drink you desire before you approach the counter. Ask your server what they recommend ordering if you are unsure of the drink you desire. This way you won't be embarrassed when they make recommendations.
This is done by speaking to your server and telling her what type of drink it is. It might sound like this: "I'd like to have a glass of beer." Next, tell your server exactly what type of beer you would like. For example, if Budweiser is what you are looking for, you could say "a Budweiser." Next you will tell your server the size of beer you want (e.g. large, medium or large). After you're done, your server will give the correct price. You won't ever feel awkward!